Passwordstate Pricing FAQ
Below is a collection of questions and answered gathered from customers relating to Passwordstate's pricing model.
Question:What does Annual Support entitle you to?
Answer:Annual Support entitles you to all minor and major releases of Passwordstate, priority email support, and remote desktop assistance if required. Full details for the Support Agreement can be found here View Support Agreement.
Question:What happens if I need to purchase additional licenses?
Answer:You simply order the required number of licenses from our Buy Now page, and we will send you a registration key for the total amount of licenses (we check every order to see if you are an existing customer).
Question:Are the Client Access Licenses a one-time purchase or annual cost?
Answer:The Client Access Licenses are a one-time cost, and they are yours to own forever once purchased.
Question:Is a client access considered a user account or a password created?
Answer:Licensing is based on the number of users. There are no other restrictions in Passwordstate, and you can record an unlimited number of passwords.
Question:What is the cost of Annual Support in subsequent years?
Answer:Subsequent years for Annual Support is 20% of the cost of the Client Access licenses without Annual Support. For example, if you were to purchase 10 licenses with annual support for $336.00 USD, subsequent years for Annual Support would be $56.00 USD.
Question:How is the High Availability module licensed?
Answer:The HA module is licensed for the same number of Client Access Licenses you have purchased for the primary install.
Question:How does the licenses ranges work i.e. 10 to 19 licenses?
Answer:The licensing is structured to offer greater discount as you require more licenses, and move through the difference price brackets. In this scenario, if you have 10 users then the cost would be 10 x $33.60 = $336.00 USD (with annual support). If you have 20 users, the cost would be 20 x $30.00 = $600.00 USD (with annual support).
Question:Are there any restrictions in Passwordstate based on the licensing?
Answer:The only restriction we have is the number of users. You can add unlimited passwords and have unlimited access roles.
Question:If you purchase without annual support and want to upgrade to a future release of Passwordstate, do you have to buy all new licenses?
Answer:No - we will offer an upgrade path.