Click Studios

Click Studios (SA) Pty Ltd is an Agile software development company specialising in the development of a secure Enterprise Password Management solution called Passwordstate.

Contact Info

Level 2, 70 Hindmarsh Square, Adelaide, SA 5000, Australia
sales@clickstudios.com.au

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Privacy Policy

This Privacy Policy outlines how we collect, use, store, and protect your information.

Commitment to Privacy

At Click Studios, we adhere to the principle that privacy is a fundamental right. We never sell, share, or disclose data to third parties.

Information We Collect

To provide and improve our Enterprise Password Management solutions, we may collect the following types of information:

  • Non-personally Identifying Information: Information provided by your browser to identify devices and the country they originate from, and the specific pages that are viewed.
  • Business Information: Organization name and industry type when downloading our software. When purchasing our software and / or Annual Support and Upgrade Protection, this will also include your organization logo.
  • User Information: Name and business email address (referred to as a Nominated Contact). Click Studios can store a maximum of 6 Nominated Contacts.
  • Sales Transaction Data: Including payment amount, date and product quantities to maintain your purchase history for licensing and subscriptions.

How We Use Your Information

Click Studios uses collected data strictly for legitimate business purposes, including:

  • Advertising: To understand what advertising campaigns are most effective and where.
  • Service Provision: To deliver, maintain, and improve Passwordstate and related services.
  • Customer Support: To provide technical assistance and resolve service-related issues.
  • Marketing: To market our products and services to visitors of our website. This includes displaying your Organization Name and Logo.
  • Communication: To provide updates, security alerts, and relevant enterprise-grade insights.

Data Protection & Security

We implement industry-leading security measures to ensure the confidentiality, integrity, and availability of data. Our approach includes:

  • Encryption: Secure encryption of data in transit and at rest.
  • Access Controls: Strict authentication and role-based access management.
  • Audit & Monitoring: Continuous security assessments and logging mechanisms to detect and prevent unauthorized access.

Third-Party Data Sharing

We do not share data with third parties, except:

  • When necessary to provide our services (e.g., trusted payment processors).
  • When legally required by regulatory authorities or court orders.
  • When explicitly authorized by our customers in specific business scenarios.
Important: Click Studios has no access to your network, data, or the encryption keys used by your Passwordstate instance. There is no “back door” capability within the software that can be provided to third parties to access the contents of your Passwordstate installation.

Your Rights & Control Over Data

We retain the information specified on this page to fulfill service obligations, assist with marketing initiatives, and communicate important information. You can request to:

  • Correct Registration Details: Update or rectify incorrect information including Business Name and Nominated Contacts.
  • Deletion: Request removal of Nominated Contacts. Nominated Contacts may be replaced with a Generic Business email account if required.
  • Opt-Out: Request opt-out for Marketing here and / or Communications here.

Contact Us

For any privacy-related inquiries, compliance requests, or security concerns, please contact our Data Protection Officer:

Click Studios (SA) Pty Ltd
Email: support@clickstudios.com.au