Our Support

At Click Studios, we pride ourselves on providing the best support possible. If you are having issues with installing or using Passwordstate, or simply have an enquiry, please refer to the support options below.


We guarantee a 2 hour response during our business hours, and 24 outside business hours (normally within 12 hours).



Generate Support Ticket

When requesting technical support, please specify your Passwordstate Build Number, Web Server Operating System, and the other relevant data mentioned below:

Passwordstate Build Number  
Web Server Operating System  
select

  • Which browsers you are using to connect to the Passwordstate web site i.e. IE8, IE9, Chrome, Firefox, etc
  • Screenshots of any errors you may be experiencing
  • Any instructions for how you can reproduce the error

Generate Support Ticket





Support Hours

Technical Support is available during the following hours:

Phone Support
Available Mon-Fri, 8:30am-5:00pm UTC +09:30 (Adelaide, Australia).

Email Support
Available Mon-Fri, 7:00am-9:00pm UTC +09:30 (Adelaide, Australia).

Extended Hours Support
Extended Hours and 24x7 Emergency Technical Support are available as a prepaid option (View Support Agreement for more information).

We are currently
OPEN



Current date & time in Adelaide Australia is Monday, April 24, 2017 12:54:41 PM.

Phone: +61 88120 0630
Address: Level 3, 97 Pirie St, Adelaide, SA 5000, Australia