Passwordstate Support

Our Support

At Click Studios, we pride ourselves on providing the best support possible. If you are having issues with installing or using Passwordstate, or simply have an enquiry, please refer to the support options below.

Community Forum - get support from us, and other customers, via our forum
Passwordstate Documentation - find manuals, upgrade instructions and technical documentation
Passwordstate Changelog - details new features, and also fixed bugs which may be affecting you

We guarantee a 2 hour response during our business hours, and 24 outside business hours (normally within 12 hours).

Generate Support Ticket

When requesting technical support, please specify your Passwordstate Build Number, Web Server Operating System, and the other relevant data mentioned below:

Passwordstate Build Number

Web Server Operating System

select

Which browsers you are using to connect to the Passwordstate web site i.e. IE8, IE9, Chrome, Firefox, etc
Screenshots of any errors you may be experiencing
Any instructions for how you can reproduce the error

Generate Support Ticket

Support Hours

Technical Support is available during the following hours:

Phone Support
Available Mon-Fri, 8:30am-5:00pm UTC +09:30 (Adelaide, Australia).

Email Support
Available Mon-Fri, 7:00am-9:00pm UTC +09:30 (Adelaide, Australia).

Extended Hours Support
Extended Hours and 24x7 Emergency Technical Support are available as a prepaid option (View Support Agreement for more information).

We are currently

CLOSED

Current date & time in Adelaide Australia is Thursday, June 22, 2017 9:30:46 PM.

Phone: +61 88120 0630
Address: Level 3, 97 Pirie St, Adelaide, SA 5000, Australia

Our Support

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Support Hours

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